General Information
2025/4/1
Visa and Entry of Japan
General visa / eVISA inquiry
Please check FAQs on Japan eVISA website before making an inquiry.
❓JAPAN eVISA FAQ
If you have any visa questions or eVISA technical inquiry, please contact to "Japan Visa Information Hotline".
Japan Visa Information Hotline
✉️japan-visa@bridge-ms.com
*Please mention your nationality or citizenship and place of your residence in your email. (English only)
☎️(+61 AUS) 08 7130 3370
(24 hours / 7 days a week, English only)
This hotline is designed for visa applicants residing in Australia.
*The Hotline will not connect you to the Consulate-General's Visa section.
✉️japan-visa@bridge-ms.com
*Please mention your nationality or citizenship and place of your residence in your email. (English only)
☎️(+61 AUS) 08 7130 3370
(24 hours / 7 days a week, English only)
This hotline is designed for visa applicants residing in Australia.
*The Hotline will not connect you to the Consulate-General's Visa section.
▶️Arrival procedures (immigration, customs) and "Tax-free shopping service" online
▶️Re-entry Permit/Special Re-entry permit or COE inquiries
🔗Immigration Services Agency of Japan
TEL: +81-3-5796-7112
▶️Information on Denial of Landing
An applicant with an arrest or criminal record can directly inquire Japanese Immigration.
🔗Immigration Services Agency of Japan
TEL: +81-3-5796-7112
Immigration Control and Refugee Recognition Act
> SECTION 2 LANDING OF A FOREIGN NATIONAL
> Article 5 (Denial of Landing)

▶️Re-entry Permit/Special Re-entry permit or COE inquiries
🔗Immigration Services Agency of Japan
TEL: +81-3-5796-7112
▶️Information on Denial of Landing
An applicant with an arrest or criminal record can directly inquire Japanese Immigration.
🔗Immigration Services Agency of Japan
TEL: +81-3-5796-7112
Immigration Control and Refugee Recognition Act
> SECTION 2 LANDING OF A FOREIGN NATIONAL
> Article 5 (Denial of Landing)
Visa expiration date
- Most visas: Three months after the date of issue.
- It is recommended to take out an overseas travel insurance. YouTube movie https://youtu.be/lleQbd0yXmw
- An overseas travel insurance makes you feel secure, even in emergencies, and you can enjoy your trip.
- Medical expenses can be very high in Japan. If the travel insurance you purchased offers sufficient coverage of treatment costs, you can receive treatment without concern.
- It is recommended to haven an overseas travel insurance with travel support for hospital referrals, medical interpretation, and cashless medical service.(We recommend that you check your insurance details before travelling. For example, perinatal medical care is not covered by travel insurance and can be expensive.)
- The Plant Protection Station Website
- The Animal Qurantine Website
- Embassy of Japan in Australia -Quarantine https://www.au.emb-japan.go.jp/itpr_en/visa_quarantine_en.html
- Ministry of Agriculture, Forestry and Fisheries -Animal Quarantine https://www.maff.go.jp/aqs/english/product/import.html
⚠️There are no medication experts at Consulate-General of Japan, Melbourne and as such we are unable to provide information pertaining to specific medicines.
Information for those bringing medicines for personal use into Japan
🔗Embassy of Japan in Australia
🔗Ministry of Health, Labour and Welfare in Japan
Information concerning narcotics, psychotropic medicines and other controlled substances (including ADHD medication), please refer to the following web page
🔗APPLICATION GUIDANCE (Narcotics Control Department)
More information
🔗Pharmaceuticals and Medical Devices (Ministry of Health, Labour and Welfare in Japan)
Information for those bringing medicines for personal use into Japan
🔗Embassy of Japan in Australia
🔗Ministry of Health, Labour and Welfare in Japan
Information concerning narcotics, psychotropic medicines and other controlled substances (including ADHD medication), please refer to the following web page
🔗APPLICATION GUIDANCE (Narcotics Control Department)
More information
🔗Pharmaceuticals and Medical Devices (Ministry of Health, Labour and Welfare in Japan)